We’re here to help!

Have questions about a product, your order, or need support? Our team is ready to assist you with anything — from choosing the right ride to tracking your delivery.

Support Hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Closed on weekends and public holidays.

Email account:

support@neobike.ca

We aim to respond within 24 business hours.

Phone Number:

+17806555547

Available Monday to Friday, 9:00 AM – 5:00 PM (EST)